Frequently Asked Questions
Is this still the same company I ordered from before?
Is this still the same company I ordered from before?
Yes it is – WeGotSoccer and Unisport are joining forces as Unisport Soccer! Unisport is one of the largest soccer retail chains in Europe, with over 30 years of heritage. It has built particularly strong relationships with players and fans across the globe.
What is WeGotSoccer?
What is WeGotSoccer?
WeGotSoccer is one of the leading soccer specialty retailers in the US. Its journey began back in 1994. Now, with just over 30 years under our belt WeGotSoccer is joining forces with Unisport to create the best shopping experience in the US!
Why was I redirected to another website?
Why was I redirected to another website?
The new website design is part of the change resulting from our merger with Unisport. And that’s not all! We’re now operating on new technology and preparing many new benefits for you.
Which company have you merged with?
Which company have you merged with?
The football specialists, Unisport! They are driven by passion for football and has been delivering football products to customers - mainly in Scandinavia, Germany, and France - for 30 years.
Is my data safe?
Is my data safe?
Yes, absolutely. We play fair—your data is secure and handled in accordance with the law and the highest privacy protection standards.
Do I need to do anything because of this change?
Do I need to do anything because of this change?
Nothing at all! You’re already on our new website. Feel free to explore and enjoy the new features.
Is my account still active? Do my old login details still work?
Is my account still active? Do my old login details still work?
Your old account login is no longer active, however you can quickly activate your existing email address. You will not see any legacy order history as this website marks a fresh start - create a new account and join the Unisport team!
What about the order I placed a few days ago?
What about the order I placed a few days ago?
No worries - your order is being processed as normal. If you’d like to check its status, just send us a message with your order number.
How can I contact you now?
How can I contact you now?
You can email us at help@unisportsoccer.com or info@wegotsoccer.com. Live chat will be available soon!
How do I make a return or submit a complaint?
How do I make a return or submit a complaint?
Returns or order issues from WeGotSoccer.com can still be processed through our customer service team. Please reach out at info@wegotsoccer.com or help@unisportsoccer.com
Are my gift cards still valid?
Are my gift cards still valid?
Gift cards from wegotsoccer.com do not work on the new website, but don’t worry - we’ll exchange them for new codes of equal value. Contact us and we’ll sort it out right away. Legacy gift cards can still be redeemed at our physical store locations.
What about my newsletter subscription?
What about my newsletter subscription?
You’re still with us! You’ll continue to receive our updates - now via our refreshed platform.
Who is now responsible for my data?
Who is now responsible for my data?
Your data continues to be managed by Arocam Sports which is the parent company of WeGotSoccer and now Unisport Soccer. Nothing changes here.
Can I request deletion of my data?
Can I request deletion of my data?
Of course. If you want us to delete your data, simply email us at info@unisportsoccer.com. The choice is yours—we play fair.
